Delivery Charges

  • FREE Delivery above RM80
  • Semenanjung Malaysia - Standard RM 7 Delivery
  • Sabah, Sarawak, Labuan - Standard RM 15 Delivery

Thank you for your purchase. Once we have confirmed your payment, we will prepare and ship out your order out within 24-48 hours. Once your order has been shipped out, you will receive an email notification with the tracking number and tracking details inside.


How do I track my order status?

You can track your order online 24 hours / 7 days by following these steps:

Insert your tracking number at the box below


If you are unable to track your package on the courier tracking page, please do not panic. This means that your parcel was just picked up by our respective courier partner and it is not scanned into the system yet. The tracking information with our logistic partners will be available within 24 hours after shipping. Please contact us at +6018-2690311 / +6012-5152017 with your order number and the item’s details if you are still unable to track your parcel by the following business days after item has been shipped out. We will assist you to resolve the issue with immediate action.

When will I receive my Order?

After your order is shipped out, you can expect to receive your order within the following time frame:

Peninsula Malaysia: 3 – 5 working days for your order to arrive.
Sabah / Sarawak: 5 – 7 working days for your order to arrive.
Please reach out to us by WhatsApp +6018-2690311 / +6012-5152017 or email us at if you find some items missing in your parcel with your order number and the missing item's name. We will investigate the matter for you right away.

How do I check the delivery lead time of a product?

Delivery to some postcodes and outlying areas outside Klang Valley may take slightly longer.

Do you deliver during weekends and holidays?
Unfortunately, our courier partners are unable to deliver during weekends or public holidays. Please expect to receive your parcel on working days only.

I just received an email saying that my item has been shipped. When will I receive my order?

Once shipped, you should receive your order within the promised delivery time frame of

Peninsula Malaysia: 3 – 5 working days for your order to arrive.
Sabah / Sarawak: 5 – 7 working days for your order to arrive.
Note: Your tracking number will be available on the courier tracking site in the next 24 hours, as the item has only just been shipped.

How can I know the exact date and time of the delivery?

We are unable to provide you with an exact date and time of the delivery. Delivery times are influenced by product availability, your shipping destination and the courier partner's delivery schedule in your location.


Can I cancel my order after the order has been shipped?

Unfortunately, we are unable to accommodate to your request for cancellation once the item has been shipped.


What if I am not at home when the package arrives?

You will need to sign a letter of authorization as a confirmation and indicate a second party at the point of purchase to identify the person.


Is there any domestic area in Malaysia that you cannot deliver to?

Comel Fashion can deliver to within Malaysia only at this moment. If we cannot deliver, we will notify you.

We work in partnership with all major Logistics companies.


Can you deliver the package to my office?

We will deliver your order following the address you provide during checkout, whether it is your house address or office address.